Having problems with your registration? Click on the questions that describe your problems.
1) What are the steps required to register for an account and a health screening appointment?
2) Why am i unable to login?
3) What is CIC?
4) Where can I locate the CIC
5) What is Security Code?
6) How do I register for my family members?
7) How do i change my health screening appointment? Or register a new appointment?
8) How can i complete the Lifestyle Survey?
1) What are the steps required to register for an account and a health screening appointment?
Step 1: Click on “sign up for a new account”.
Step 2: Fill in your particulars in the form. Fields with an asterisk are required to be filled in. Ensure that the checkbox is marked and click on “next” to proceed.
Step 3: You will be shown a summary of your registration profile. Check to ensure that the information entered is correct, if not, click on “amend particulars” to change the information or click on “next” to proceed.
Step 4: If the screen below is shown, this means your registration has been successful. Click on the button to proceed .
Step 5: Select your preferred date/location and time by clicking on the down arrow and confirm by clicking “next”.
Step 6: Select your preferred package by clicking on the down arrow and click “next” to proceed.
Step 7: You will be required to complete the survey before moving on to the next step.
Step 8: You will be shown a summary of your health screening registration process. check to ensure that the information chosen is correct, if not, you may change the information by clicking on the “edit” buttons or click “confirm” to proceed.
Step 9: Your health screening registration is complete.
It could be due to the following reasons:
-Your password is incorrect. Please check and ensure if your capslock is off or on. If you have forgetten your password, you can request for a new password to be sent to your email, using the ‘Forgot your password’ in the member’s login page.
-Your account is locked. You might have entered the wrong password for more than 3 times. You will be required to click here and provide us with your name, NRIC, email and mobile no. to request for the unlock of your account.
CIC, which stands for Company Idenfication Code, is a unique code created for your organisation’s health screening registration. It is used to direct you to the relevant health screening information such as dates and packages. It will be embedded in your registration url through the email sent by your health screening coordinator.
Should you need be prompted to key in your CIC, please refer to your health screening coordinator’s email. It can also be found on the embedded registration link as follows:
5) What is Security Code?
Security Code is a set of randomly generated alphanumeric characters that you are required to key in. This is to prevent the system from dictionary attack by spambots, which can slow down the system.
Please ensure that the characters are keyed in capital letters.
6) How do I register for my family members?
You will be required to create a new account for each participating family member.
You cannot reuse your account for multiple registration. This is to facilitate future features such as accessing your health screening report online or managing your personal medical records.
7) How do i change/cancel my health screening appointment? Or register a new appointment?
After logging in to your account, you will find this link on the left side menu. To change or cancel your health screening appointment, click on “Change of Apppointment“.
To register a new appointment, click on “Health Screening Registration“. Do note that you can only register for 1 appointment at any time until you have attended it.
8) How can i complete the additional lifestyle survey?
After logging in to your account, go to “Change of Appointment” which is located on the left side of the screen. Click on it and the screen will be displayed as below.
Click on “Link” under Lifestyle Survey to get access to the Lifestyle Survey. When you have completed and submitted the survey, please ensure the screen is fully loaded to confirm your submission.
If you have any additional questions, you may contact us at 6339 9339 or email to enquiry@dayspring.sg
